Loading...

Shipping

Shipping Policy

This Shipping Policy explains how orders are processed and shipped by Secret Garden Seed Bank. We ship across the United States from Miami, Florida.

Where We Ship

We ship across the United States (all states). Availability may vary where restricted by local laws or carrier rules.

Shipping Options

Shipping options are shown at checkout. We currently offer:

  • Free Standard Shipping: available on qualifying U.S. orders
  • Express Shipping: $15 flat rate

Order Processing

  • Processing time: Orders are typically processed within [enter 1–2 business days].
  • Cut-off time: Orders placed after [enter cut-off time] begin processing the next business day.
  • Business days: Monday to Friday, excluding holidays.

Delivery & Tracking

  • Tracking: When available, a tracking number will be emailed once your order ships.
  • Delivery estimates: Transit times vary by destination and carrier. Standard and Express delivery estimates will appear at checkout when available.

Shipping Fees

Standard shipping is free (when offered at checkout). Express shipping is a $15 flat-rate option. Taxes (if applicable) are calculated at checkout.

Discreet Packaging

We take privacy seriously. Orders are packaged with care and shipped discreetly.

Address Accuracy

Please double-check your shipping address before placing your order. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship.

Questions

 If you have questions about shipping, please contact our support team at info@secretgardenseedbank.com.